Delete your CS AI account
This page explains how to delete a CS AI account (basedondata.net) and its data, from the website or from the phone app.
Delete it yourself
- Sign in at cs.basedondata.net/app or open the CS AI app on your phone.
- Tap your initials in the top-right corner → Delete account.
- Enter your password (or your email for a Google account) and confirm.
What gets deleted
- Account owner: the whole account is deleted permanently — all businesses, WhatsApp connections (linked devices are removed), chat history, contacts, labels, products, AI knowledge, quotations & invoices, team admins and notification devices.
- Team admin (not the owner): only your login is deleted; the business data stays with the account owner.
- Deletion takes effect immediately and cannot be undone. Server backups are erased automatically within 30 days.
- Feedback you sent before is kept without your identity.
Can't sign in?
Send a deletion request from your registered email to the basedondata.net team or use the Feedback button on the home page, and mention your account email. We process it within 7 working days.